Frequently Asked Questions
Beneath, you will find most of the frequently asked questions we receive. If you don't seem to find the answer to your question, don't hesitate to reach out to us.
Samples, Orders & Payments
Explore how to obtain samples, the process for placing orders, and payment options to kickstart your sustainable building project.
Documentation & Sustainability
Find detailed information on the sustainability credentials of our products, including certifications, environmental impact data, and our approach to upcycling.
Delivery & Mounting
Learn about our delivery options, timelines, and guidance on the mounting and installation of our sustainable building elements.
Warranties, Returns & End-of-Life
Understand the warranties provided, our return policy, and how we address the end-of-life for products to ensure a circular lifecycle.
